Jerry has this on Rick Boucher's fascination with Call Centers. He writes what I would have if I was not so pressed for free time right now, and if I had his talent for writing.
Once upon a time I was a network admin for a call center. It paid well and I found the work interesting, but it was basically a "no heavy lifting required" sweat shop for most of the ladies who worked there. Sure, a few of us employees were fairly well paid, but for most it was a major step down in pay from the sewing rooms they had recently vacated.